A business graduate from Broward Community College, Curtis Hennigar has owned CAH Palm Beach since 1977. The valet service operates in Minneapolis, Minnesota; St. Louis, Missouri; Burlington, Vermont; and Palm Beach, Florida. Curtis Hennigar's daily tasks involve overseeing the management teams and employees and scouting for new business, such as conventions requiring valet services.
Conventions, regardless of the facility or the attendees, can be a hassle regarding parking. The situation exacerbates if the area has limited parking allotments. Lack of parking spaces or confusion about parking can significantly affect the convention's success and attendee experience, with possible issues such as vandalism and accidents.
Valet services go beyond just parking vehicles for attendees. One of the primary benefits is traffic control, especially at the establishment's entrance, and movement in and out of the facility. Valet service can help ensure walkways and driveways remain clear and manage vehicle flow.
Regardless of the niche and agenda, conventions often feature notable industry players, keynote speakers, and prominent personalities with a joint mission. Key discussion points, likely to impact some facets of the industry, are discussed, and people network and make deals or forge beneficial partnerships. To enable such, guest satisfaction should be a key consideration for event organizers and facility management.
Similarly, the convention should refrain from interrupting the routine of non-attendees, such as other guests of the facility. Valet service helps optimize satisfaction for all parties by optimizing parking spaces for minimal disruption, creating a better arrival and departure experience, and minimizing congestion.