Curtis Hennigar is an accomplished entrepreneur from Boca Raton, Florida. As the owner of CAH Palm Beach, Curtis Hennigar oversees daily operations and staff management in valet parking services in Florida and three other states.
Valet services can be organized for venues and events in a number of ways. Some venues will sign an agreement that dissuades tipping, providing premium payment for valet services to make up for the difference in earnings. Smaller events will often rely on customers tipping their staff accordingly, offloading the tip management to the staff, which can give rise to controversies.
Some companies prefer their staff members to pool tips and distribute them evenly at the end of the shift. The reasoning behind this method is that it fosters better cooperation between team members, since their performance will affect everyone’s earnings equally. The staff needs to carefully monitor their attendants to ensure tips are pooled consistently and fairly.
Another common practice when organizing tipping is to let each attendant keep their share of tips. This allows top-performing valets to hone their skills and create a more competitive environment. However, this method can also cause attendants to avoid parking certain vehicles in order to wait for the consistent or big tipper frequenting the establishment.
When organizing tipping protocol, one of the best recommendations is to let the staff members decide which practice they prefer and start with that choice, course-correcting if problems arise.
